Dossier · AboutHQ Colombo

About MetaCorp.

An operator-led BPO partner founded in 2021. We run the work alongside your team, in plain English, with the receipts to prove it.

01 · Identity
02 · By the numbersUpdated Q1 2026
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Enterprise clients
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Countries served
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Years in operation
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Specialists
03 · Story2021 — 2026
Plate / 02
MetaCorp
Operations · Colombo
Floor one. Day one of ten years.
02

Built one operating floor at a time.

  1. Chapter 01

    MetaCorp opened in a single office in 2021 with twelve operators and a thesis: outsourcing should look more like a partnership and less like a vendor relationship.

  2. Chapter 02

    Ten years later we run twelve delivery centers across six continents, but the operating principle has not changed. Every account is run by people who could do the work themselves, with leadership that picks up the phone.

  3. Chapter 03

    We are quietly proud of the dashboards we have moved, the SLAs we have held during quarter-end weekends, and the 500-plus enterprises that keep renewing without an RFP.

04 · ManifestoTwo pages, one principle
IMission

Run the operations our clients cannot, will not, or should not run themselves — at a quality bar they would set if they did.

Page IMCS · 2026
IIVision

A world where outsourcing is judged by what it ships and what it sustains, not by how cheaply it sells.

Page IIMCS · 2026
05 · Values04 we hold ourselves to

What we hire, fire and promote on.

  1. 01

    Operator-grade

    We hire people who have run the work themselves, not just managed it from a deck.

  2. 02

    Quietly opinionated

    Strong views on what good looks like. Held loosely enough to listen and revise.

  3. 03

    Outcome over hours

    Measured by what shipped and what stuck, not by how many seats were warmed.

  4. 04

    Default-to-clarity

    Plain words on the doc, plain words in the meeting, plain words in the report.

End · Of · Dossier

Want to read the working version?

Book a discovery call and we will walk you through one of our current operations live, dashboards and all.

MCS · About / 202605 / 05